How to use Air Dolomiti online check in before your flight

The online check in service offers you the possibility to easily check in from home.  As soon as you have checked-in, you can choose to print your boarding pass or to send it directly to your mobile device.  If you fly only with your hand luggage, with your online boarding pass you can go directly to the security checks. 

 

New: Travel ID required for online check-in

 

A Travel ID is gradually becoming a requirement for online check-in on the websites and apps of Air Dolomiti, Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Edelweiss and Discover Airlines. Travel ID is a single login, based on an email address, that gives access to all digital services of the Lufthansa Group airlines. The requirement is being introduced gradually, depending on the departure airport, starting 20 October 2026, and does not apply to check-in at the airport.

Find all the information on the Lufthansa Group website

 

 

How to check in online with Air Dolomiti 

 

To check in online, you need to:

• Go to Lufthansa Online check-in
• Enter your booking details.
• If necessary, make any changes and manage additional services (for example, add an extra bag).
• Download your digital boarding pass, to be shown at security (if you are travelling with hand baggage only) or at the baggage drop-off counter if you are checking in hold baggage.

 

When can I check in online?

First, if you are wondering when to check in online, please note that it is possible to do so from 30 hours before flight departure, as well as selecting your seat and printing out your online boarding pass or have it sent to your mobile phone. If you try to do it before 30 hours the system will show you the following error message: “We were unable to find a valid ticket for you. Please refer to the Lufthansa Callcenter.” 

 

Do I need an ID card for online check-in?

Yes, you need an ID card (or a passport, depending on your destination and the airline) to check in online. During the online procedure, you will be asked to enter your identity document details (document number, expiry date, country of issue).

 

How early do I need to arrive at the airport if I have checked in online?

If your fare includes hold baggage, you can check in online and then drop off your bag at the airport drop-off counter, arriving at least 40 minutes before departure. If you are travelling with hand baggage only and have completed web check-in, you can go straight to security.

 

 

Online check-in and baggage registration

 

If your fare includes hold baggage (maximum weight 23 kg in Economy Class / 32 kg in Business Class), you can check in online and simply and quickly drop off your bag at the dedicated drop-off counter at the airport on the day of departure.
If your fare includes hand baggage only and you have chosen web check-in, you can go straight to security.

 

 

Obligations and recommendations 

 

Here are four recommendations and obligations on how to check in online and how to plan your departure: 

1) Boarding passes (printed or on mobile phone) allow passengers to go directly to the gate. It is always advisable to check the monitors that gate numbers have not been changed. 

2) In addition to boarding passes, it is compulsory to present a valid identity document. 

3) It is advisable to comply with the boarding time indicated on boarding passes to prevent places being reassigned. 

4) It is compulsory to observe the hand luggage limits envisaged by the fare scheme:

• Economy class fare, 1 item of hand luggage (max. 8 kg);
• Business class fare, 2 pieces of carry-on baggage up to 8 kg each. 

 

Please also note that luggage must not exceed maximum dimensions of 55 x 40 x 23 cm. 

 

 Information on passenger rights  

 

If you have been refused transport or if your flight is cancelled or delayed by more than two hours, ask at the check in counter or the gate for a written statement of your rights, in particular as regards compensation and assistance. 

 

More information about passenger rights.